Sheraton Shanghai Waigaoqiao Hotel – Family Hotel in Shanghai | From 456CNY/Night

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Sheraton Shanghai Waigaoqiao Hotel Exterior photo

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Key details

About the Hotel

28 Jilong Road, Shanghai, 200131

Near the Gaoqiao Museum of History and Culture

Great

8.5

/10

3.0

4.0

Loved by Sheraton Shanghai Waigaoqiao Hotel guests

Helpful staff

Huge room

Easy airport access

Wonderful stay

Early morning flight

"New facilities, good swimming pool, spacious and clean rooms, close to a metro station"

Dmitry from Russia

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"I liked the grand entrance, the comfortable rooms."

Muhammad from Bangladesh

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"I like the room very comfortable furnishings."

Muneer from Iraq

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4-star business hotel in Shanghai's Pilot Free Trade Zone

Location & Access

Sheraton Shanghai Waigaoqiao Hotel sits inside the China (Shanghai) Pilot Free Trade Zone, a 5-minute walk from North Waigaoqiao Free Trade Zone Subway Station on line 6. The hotel is a 30-minute drive from Shanghai Disneyland, The Bund, and Lujiazui Financial District. Pudong International Airport is 40 minutes away by car, and a chargeable airport shuttle service is available for guests.

Rooms

The hotel offers 451 rooms with river views and large windows that provide natural light. Each room includes free wired internet, a flat-screen TV, a CD player, and a minibar. Private bathrooms have a bathtub, shower facilities, and free toiletries.

Dining

Guests can choose from 4 on-site restaurants serving Chinese, Japanese, and creative international dishes. The lobby lounge offers delightful refreshments, and live music performances are held at the hotel. Happy hour is available for guests seeking evening drinks.

Wellness & Recreation

The hotel has an indoor swimming pool, a golf course, and a full-service spa with massage, sauna, and steam room facilities. A fitness center with fitness classes and a personal trainer is available, along with fitness/spa locker rooms. Bicycle rental is offered for guests exploring the area.

Business & Services

A well-equipped business centre and meeting/banquet facilities support corporate guests. The hotel provides a beauty shop, car hire, and a 24-hour front desk with concierge and currency exchange. Other services include dry cleaning, laundry, and ironing, plus electric vehicle charging stations and accessible parking.

Highlights

Location: In Shanghai's Pilot Free Trade Zone, 5 min from subway line 6

Rooms: 451 river-view rooms with free wired internet

Dining: 4 restaurants with Chinese, Japanese, and international cuisine

Recreation: Indoor pool, golf course, spa, and bicycle rental

Business: Business centre, meeting facilities, and airport shuttle

“Located in the Waigaoqiao Free Trade Zone, the hotel positions itself as a convenient base for business travelers, though some reports suggest that the execution doesn't quite match the ambition, especially in winter months. Despite claims of luxury, concerns have been raised about room maintenance and service standards, including cleanliness issues and language barriers. While the hotel features an indoor pool, multiple restaurants, and proximity to the airport, potential guests should weigh these against the reported shortcomings.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Very good

7.5/10Review score

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Highlights from guests

Sports & FitnessPool Time!

The swimming pool was great. It was new and spacious. Perfect for a relaxing swim after a long day.

Boris from Russia

Review on

BedroomCozy Comfort

The furnishings in my room made it very comfortable. I had a great night's sleep. I found the room large.

Omar from Saudi Arabia

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Room FeaturesSpacious Rooms

Our room was stunning and huge. The rooms were clean and up to standard. I would highly recommend it!

Elizabeth from United Kingdom

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Harbor View Twin
2 persons
46 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Premier Panorama Room
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Premier Suite
2 persons
100 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.5/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Private parking is possible on site at true.

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Toys

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Spa centre
Sauna
Steam room
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Sheraton Shanghai Waigaoqiao Hotel features an exquisite selection of onsite dining venues that celebrate diverse culinary traditions. Offering everything from authentically crafted Chinese dishes to contemporary international fare, each restaurant provides a unique and inviting atmosphere for guests to enjoy memorable meals together.

Bay Leaf
International
Ambiance
Family-friendly, Modern
Key Offerings
A delightful array of international dishes presented with flair, perfect for family gatherings or intimate dinners. Enjoy garden views while savoring breakfast delights or evening meals in a contemporary setting.
Reservation
Not needed
Breakfast: Daily 06:30 - 10:00 (Sat/Sun until 10:30); Dinner: Thu-Sat 18:00 - 21:00
YUE
Chinese
Ambiance
Family-friendly, Traditional, Romantic
Key Offerings
Indulge in authentic Chinese cuisine prepared with traditional techniques. This venue is perfect for a relaxed lunch or a romantic dinner, with a warm atmosphere that reflects rich Chinese heritage.
Reservation
Recommended
Lunch: Daily 11:00 - 14:00; Dinner: Daily 17:30 - 21:30
MIYABI
Japanese
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
Savor a delicious selection of Japanese dishes that combine contemporary flair with authentic flavors. Suitable for family dining or romantic evenings, this restaurant exudes tranquility and elegance.
Reservation
Recommended
Lunch: Daily 11:00 - 14:00; Dinner: Daily 17:30 - 21:30
Lobby Lounge
International
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
Relax in the stylish Lobby Lounge while enjoying high tea, cocktails, and international cuisine. The inviting atmosphere makes it an ideal spot for casual meetups or special occasions.
Reservation
Not needed
Daily 09:00 - 23:00

Sheraton Shanghai Waigaoqiao Hotel Location

28 Jilong Road, Shanghai, 200131

Explore Shanghai

Nearby Activities and Dining

Gaoqiao Museum of History and Culture

20 minutes' walk

A showcase of local history and cultural heritage, featuring exhibitions that highlight Shanghai's rich past.

Waigaoqiao Free Trade Zone

25 minutes' walk

An economic hub known for its modern architecture and significant contribution to international trade.

Shanghai New International Exhibition Hall

15-minute drive

A vast venue hosting various exhibitions and conventions, known for its innovative design and spacious layout.

Biking at Waigaoqiao

25 minutes' walk

Biking opportunities in and around the free trade zone offer a fun way to enjoy the surrounding area.

Relaxation at Local Spa

10-minute drive

A tranquil spa nearby provides various treatments for relaxation, ideal for unwinding after a busy day.

Casa 13

10 minutes' walk

A charming spot offering a mix of local and international dishes, known for its vibrant atmosphere and creative cocktails.

Local Live Music Venue

15-minute drive

A lively venue featuring local bands, perfect for music lovers seeking an energetic night out.

Tips on navigating the city

City Centre
Shanghai 14 min · 5.5 mi
Airports
Shanghai Hongqiao International (SHA) 55 min · 22.7 mi
Shanghai Pudong International (PVG) 56 min · 23.1 mi
Train
Shanghai Railway Station Metro Station 26 min · 10.4 mi
Underground
North Waigaoqiao Free Trade Zone 5 min · 1400 ft
Gangcheng Road 17 min · 4600 ft

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Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

451

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 54 verified reviews

8.1 /10

Great

77 %

Recommend

Cleanliness

9.0/10

Comfort

9.0/10

Facilities

8.5/10

Free Wi-Fi

6.0/10

Location

7.5/10

Staff

8.3/10

Value for money

8.5/10

Pros

Helpful staff

Easy airport access

Cons

Dark rooms

Poor spa service

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FAQs

About Sheraton Shanghai Waigaoqiao Hotel

What are the check-in and check-out times at Sheraton Shanghai Waigaoqiao Hotel?

Check-in is at 15:00 and check-out is by 12:00.

Which airport is closest to Sheraton Shanghai Waigaoqiao Hotel?

The hotel is approximately 40 minutes by car from Pudong International Airport.

How far is Sheraton Shanghai Waigaoqiao Hotel from The Bund?

The hotel is located about 22 km from The Bund.

What dining options are available at Sheraton Shanghai Waigaoqiao Hotel?

The hotel features three on-site restaurants offering international cuisine, including both Chinese and Japanese dishes.

Does Sheraton Shanghai Waigaoqiao Hotel provide Wi-Fi?

Wi-Fi is available in all areas for free.

Does Sheraton Shanghai Waigaoqiao Hotel have wellness facilities?

The hotel features a full-service spa, an indoor pool, a fitness center, and a sauna.

Are there any family-friendly amenities at Sheraton Shanghai Waigaoqiao Hotel?

The hotel offers children's menus and family accommodations.

What room amenities can guests expect at Sheraton Shanghai Waigaoqiao Hotel?

Rooms include air conditioning, free wired internet, large windows, a flat-screen TV, a minibar, and ample bathrooms with bathtubs and free toiletries.

What nearby attractions can guests visit from Sheraton Shanghai Waigaoqiao Hotel?

Nearby attractions include Shanghai Disneyland (approximately 30 km), the Oriental Pearl Tower (24 km), and the Waigaoqiao Free Trade Zone (4 km).

Is there an airport shuttle service available at Sheraton Shanghai Waigaoqiao Hotel?

A chargeable airport shuttle service is available for guests' convenience.

What business services are offered at Sheraton Shanghai Waigaoqiao Hotel?

The hotel provides meeting facilities, a business center, and a range of concierge services.

What recreational activities does Sheraton Shanghai Waigaoqiao Hotel offer?

Guests can enjoy amenities such as a golf course, bicycle rental, and live music events.